Terms & Conditions


This website is owned and operated by Dyna Pipe. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Dyna Pipe's relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The use of this website is subject to the following terms of use:

The content of the pages of this website is for your general information and use only. It is subject to change without notice.

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.

This website includes links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the websites. We have no responsibility for the content of the linked websites.


You will be notified by email when you order has been dispatched. This will usually be within one working day of your order date. While we endeavour to hold sufficient stock to meet all orders, if we have insufficient stock to supply or deliver the goods ordered and paid for by you, we may defer shipping your order until we have sufficient stock or refund you the price paid for such goods as soon as possible and in any case within thirty days.

Small orders are normally sent using the Spanish postal service, Correos, and you will be provided with a tracking number when your order has been dispatched. Occasionally, for UK addresses, orders are sent by Swift Post from Spain to the UK where they are delivered by Royal Mail (recorded - signed for) to the address you have provided. Large orders are sent using FedEx and you will be provided with a tracking number.

Shipping Rates

Shipping is free to all countries within the European Union. Deliveries to countries outside the European Union incur a fee of ten pounds sterling per item.


Dyna Pipe guarantees to replace or repair any of our water descalers that develop a manufacturing fault during the first two years after purchase. In the unlikely event that one of our products does develop a fault, return the unit to Dyna Pipe, properly packaged, together with proof of purchase. This warranty does not apply to units that show signs of abuse, misuse or tampering.

Additionally, if after six calendar months of continuous use, you are dissatisfied with the performance of your Dyna Pipe water descaler, you may return it to us within thirty days of the expiry date for a full refund. Returned products must be properly packaged and accompanied with proof of purchase.

All returns should be addressed to Dyna Pipe, 4 Privet Drive, Little Whinging, Surrey. Where an item is to be returned, the customer is responsible for all shipping charges as well as any damage incurred in transport.


Our privacy policy is set out at http://www.dynapipe.co.uk/privacy-policy.htm.


This website and its content is copyright of Dyna Pipe - © Dyna Pipe 2022. All rights reserved. Any redistribution or reproduction of part or all of the contents in any form is prohibited other than: - 1) you may print or download to a local hard disk extracts for your personal and non-commercial use only. 2) You may copy the content to individual third parties for their personal use, but only if you acknowledge the website as the source of the material.

You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system.